If you received a 'no work reported' email from Science United or are having other problems, please do the following:

Make sure BOINC is installed on your computer

Do you see the BOINC icon in your system tray or dock? If not, download and install BOINC.

Make sure BOINC is attached to Science United

• Double-click the BOINC icon to open the BOINC Manager.
• Switch to the Advanced View (View / Advanced View).
• Click on the Tools menu. You should see 'Synchronize with Science United'. If not, select 'Use account manager' and attach BOINC to your Science United account.

Other sources of help

• Problems installing or running BOINC: get help here.
• Problems with Science United: ask for help on the Science United message boards.
• To report a bug or request a feature in Science United, create an issue on the Science United Github repository (you'll need a free Github account).
• If none of the above work for you, email us.