Using an account manager I am not able to open an account on a running project website to inform them of problems.

Message boards : Problems : Using an account manager I am not able to open an account on a running project website to inform them of problems.
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Rich

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Joined: 28 Mar 20
Posts: 4
Message 990 - Posted: 15 Mar 2022, 0:07:45 UTC

I have an issue with GPUGRID tasks stalling that require exiting BOINC manager and restarting it. There is not a way for me to tell them without managing the project myself removing all tasks and then the project. Then adding back the project I could then open an account and let the folks know. I have seen these stalled GPU tasks last for days on multiple clients doing nothing and requiring user intervention. Anyone else running GPUGRID tasks seen this issue or can pass this problem on?
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Rich

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Joined: 28 Mar 20
Posts: 4
Message 1115 - Posted: 17 Apr 2022, 16:02:47 UTC

From the account login page for Science United under Projects View button you can exclude projects from being used. Now I do not have to manage these errant tasks anymore. I was aborting these jobs on a daily basis with maybe 50% failing on all 4 of my clients that run GPU jobs. I will leave running these tasks that will not finish to CPUGRID project users not using a project manager.
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Message boards : Problems : Using an account manager I am not able to open an account on a running project website to inform them of problems.


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