Computer hangs on trying to wake up

[KSMarksPsych]

Initial Report

Follow Up

On a couple of computers I'm running 5.9.8 on, when I tried to access the computer all I got was a blank screen. I could bring up the task manager to reboot but that was about all I could do. My computers are set so they don't sleep or hybernate, the drives do not shut down. It has only happened on computers I have 5.9.8 running on.

He's also reported the same thing is happening on 5.9.12.

[Grizz]

sterrdae.txt is empty I have a P4 CPU 1.6GHz 256M of RAM Windows XP Home service pack 2 Projects:QMC,Boinc alpha,BURP,DepSpid?,Pirates & BelgianBeer? I usually run Boinc alpha most of the time. the screensaver is used and it is set to go to blank after 1 minute. it is not password protected. I set up an account as Grizz. Email: twilson006@…

[davea]

Please set the <scrsave_debug> flag, reproduce, and send relevant part of message log.

[Grizz]

I just had the manager shut down by itself for no reason. I was running boinc alpha at that time.

[Grizz]

Replying to Grizz:

I just had the manager shut down by itself for no reason. I was running boinc alpha at that time.

2007-05-26 07:42:21 [---] Starting BOINC client version 5.9.12 for windows_intelx86 2007-05-26 07:42:21 [---] log flags: task, file_xfer, sched_ops, scrsave_debug 2007-05-26 07:42:21 [---] Libraries: libcurl/7.16.1 OpenSSL/0.9.8e zlib/1.2.3 2007-05-26 07:42:21 [---] Data directory: C:\Program Files\BOINC 2007-05-26 07:42:22 [---] Processor: 1 GenuineIntel? Intel(R) Pentium(R) 4 CPU 1.60GHz [x86 Family 15 Model 2 Stepping 4] 2007-05-26 07:42:22 [---] Processor features: fpu tsc sse sse2 mmx 2007-05-26 07:42:22 [---] Memory: 255.36 MB physical, 618.13 MB virtual 2007-05-26 07:42:22 [---] Disk: 111.79 GB total, 101.81 GB free 2007-05-26 07:42:22 [BelgianBeerAtHome?] URL: ​http://bebeer.dyndns.org:2222/bebeer/; Computer ID: 1035; location: home; project prefs: default 2007-05-26 07:42:22 [BURP] URL: ​http://burp.boinc.dk/; Computer ID: 28793; location: home; project prefs: default 2007-05-26 07:42:22 [BOINC alpha test] URL: ​http://isaac.ssl.berkeley.edu/alpha/; Computer ID: 1569; location: home; project prefs: default 2007-05-26 07:42:22 [Pirates@Home] URL: ​http://pirates.spy-hill.net/; Computer ID: 40595; location: home; project prefs: default 2007-05-26 07:42:22 [QMC@HOME] URL: ​http://qah.uni-muenster.de/; Computer ID: 50898; location: home; project prefs: default 2007-05-26 07:42:22 [DepSpid?] URL: ​http://www.depspid.net/; Computer ID: 2376; location: home; project prefs: default 2007-05-26 07:42:22 [---] General prefs: from BOINC alpha test (last modified 2007-04-23 08:19:41) 2007-05-26 07:42:22 [---] Host location: home 2007-05-26 07:42:22 [---] General prefs: no separate prefs for home; using your defaults 2007-05-26 07:42:22 [---] Reading preferences override file 2007-05-26 07:42:22 [---] Preferences limit memory usage when active to 127.68MB 2007-05-26 07:42:22 [---] Preferences limit memory usage when idle to 229.82MB 2007-05-26 07:42:22 [---] Preferences limit disk usage to 9.31GB 2007-05-26 07:42:22 [BOINC alpha test] Restarting task wu_1180040702_476_1 using uppercase version 515 2007-05-26 07:42:22 [BOINC alpha test] Sending scheduler request: To fetch work 2007-05-26 07:42:22 [BOINC alpha test] Requesting 18072 seconds of new work, and reporting 1 completed tasks 2007-05-26 07:42:23 [---] [scrsave_debug] ACTIVE_TASK::check_graphics_mode_ack(): got graphics ack <mode_hide_graphics/> for wu_1180040702_476_1, previous mode <mode_unsupported/> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <save_stats_days> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </save_stats_days> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <dont_check_file_sizes> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </dont_check_file_sizes> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <http_1_0> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </http_1_0> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <ncpus> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </ncpus> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <max_file_xfers> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </max_file_xfers> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <max_file_xfers_per_project> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </max_file_xfers_per_project> 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: <work_request_factor> 2007-05-26 07:42:25 [---] Unexpected text X in cc_config.xml 2007-05-26 07:42:25 [---] Unparsed tag in cc_config.xml: </work_request_factor> 2007-05-26 07:42:27 [---] General prefs: from BOINC alpha test (last modified 2007-04-23 08:19:41) 2007-05-26 07:42:27 [---] Host location: home 2007-05-26 07:42:27 [---] General prefs: no separate prefs for home; using your defaults 2007-05-26 07:42:27 [---] Reading preferences override file 2007-05-26 07:42:27 [---] Preferences limit memory usage when active to 127.68MB 2007-05-26 07:42:27 [---] Preferences limit memory usage when idle to 229.82MB 2007-05-26 07:42:27 [---] Preferences limit disk usage to 9.31GB 2007-05-26 07:42:27 [BOINC alpha test] Scheduler RPC succeeded [server version 509] 2007-05-26 07:42:27 [BOINC alpha test] Deferring communication for 7 sec 2007-05-26 07:42:27 [BOINC alpha test] Reason: requested by project 2007-05-26 07:43:50 [BOINC alpha test] Computation for task wu_1180040702_476_1 finished 2007-05-26 07:43:51 [---] Got start msg from screensaver 2007-05-26 07:43:51 [---] [scrsave_debug] ACTIVE_TASK_SET::save_app_modes(): saved mode 0 2007-05-26 07:43:51 [---] [scrsave_debug] ACTIVE_TASK_SET::save_app_modes(): saved mode 0 2007-05-26 07:43:52 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:52 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:53 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:53 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:54 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:54 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:55 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:55 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:56 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:56 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:57 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:57 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:58 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:58 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:43:59 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:43:59 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:00 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:00 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:01 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:01 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:02 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:02 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:03 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:03 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:04 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:04 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:05 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:05 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:06 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:06 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:07 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:07 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:08 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:08 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:09 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:09 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:10 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:10 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:11 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:11 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:12 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:12 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:13 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:13 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:14 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:14 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:15 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:15 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:16 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:16 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:17 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:17 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:18 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:18 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:19 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:19 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:20 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:20 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:21 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:21 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:22 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:22 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:23 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:23 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:24 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:24 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:25 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:25 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:26 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:26 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:27 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:27 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:28 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:28 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:29 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:29 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:30 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:30 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:31 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:31 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:32 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:32 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:33 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:33 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:34 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:34 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:35 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:35 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:36 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:36 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:37 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:37 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:38 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:38 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:39 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:39 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:40 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:40 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:41 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:41 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:42 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:42 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:43 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:43 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:44 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:44 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:45 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:45 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:46 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:46 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:47 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:47 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:48 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:48 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:49 [---] [scrsave_debug] CLIENT_STATE::get_next_graphics_capable_app(): get_next_app: none 2007-05-26 07:44:49 [---] [scrsave_debug] SS_LOGIC::poll(): no app found 2007-05-26 07:44:50 [---] [scrsave_debug] SS_LOGIC::poll(): going to black 2007-05-26 07:44:58 [BelgianBeerAtHome?] Sending scheduler request: To fetch work 2007-05-26 07:44:58 [BelgianBeerAtHome?] Requesting 5582 seconds of new work 2007-05-26 07:45:19 [---] Project communication failed: attempting access to reference site 2007-05-26 07:45:20 [---] Access to reference site succeeded - project servers may be temporarily down. 2007-05-26 07:45:23 [BelgianBeerAtHome?] Scheduler request failed: couldn't connect to server 2007-05-26 07:45:23 [BelgianBeerAtHome?] Deferring communication for 1 hr 31 min 47 sec 2007-05-26 07:45:23 [BelgianBeerAtHome?] Reason: scheduler request failed 2007-05-26 07:48:26 [---] Got stop msg from screensaver 2007-05-26 07:48:26 [---] [scrsave_debug] SS_LOGIC::stop_ss(): stopping screen saver 2007-05-26 07:48:31 [---] Exit requested by user

[davea]

I can't reproduce this. Can anyone come up with a repro scenario?