Opened 15 years ago

Closed 15 years ago

Last modified 15 years ago

#912 closed Defect (invalid)

Install / Uninstall BOINC Failure

Reported by: ReligionX Owned by: romw
Priority: Undetermined Milestone: Undetermined
Component: Client - Setup Version: 6.6.36
Keywords: Cc:

Description

When I saw a new version was available at boinc.berkeley.edu, I downloaded it. I closed my application.

Click Install to being Installation -> Install -> The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "World Community Grid - BOINC Agent" disk and click okay.

Cancel -> Error 1706.No valid source could be found the for the product World Community Grid - BOINC Agent. The Windows Installer cannot continue.

Add or Remove Programs -> World Community Grid - BOINC Agent -> The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "World Community Grid - BOINC Agent" disk and click okay.

Cancel -> Error 1706.No valid source could be found the for the product World Community Grid - BOINC Agent. The Windows Installer cannot continue.

I ran the Windows Installer Cleanup -> World Community Grid - BOINC Agent [5.10.45] -> Remove -> Exit -> Reboot. As far as I can tell the Windows Installer Cleanup did absolutely nothing. When I hit Remove, it is still available for me to remove. The icon did not come up as BOINC.msi or a corrupt icon.msi.

Upon attempting to install a new or old version, the same thing happens. I am currently unable to run BOINC.

I am running Microsoft Windows XP Home Edition Version 2002 Service Pack 3.

http://www.worldcommunitygrid.org/stat/viewMemberInfo.do?userName=Tommy%20Callahan -> This is me.

Change History (2)

comment:1 Changed 15 years ago by ReligionX

Priority: UndeterminedCritical

comment:2 Changed 15 years ago by Nicolas

Priority: CriticalUndetermined
Resolution: invalid
Status: newclosed

Trac is to report bugs; please don't use it to ask questions. As a general guideline, if you don't have steps I could use to reproduce the same problem on my computer, it's not quite a bug report.

Use the forums instead. As a favour, I have already posted your question there:

http://boinc.berkeley.edu/dev/forum_thread.php?id=4000

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