Opened 10 years ago

Last modified 10 years ago

#1333 new Defect

Sometimes Images in Notices can crash BOINC Manager — at Initial Version

Reported by: JacobKlein Owned by: romw
Priority: Major Milestone: Undetermined
Component: Manager Version: 7.2.28
Keywords: image notice news manager crash Cc: Jacob_W_Klein@…

Description

Below is an email, describing a situation where an image in a news feed from theSkyNet pogs ends up not being loaded correctly in the Notices tab, and the BOINC Manager crashes. I've also included some crash signatures, so hopefully when we get back to fixing this (for version 7.4 per Rom), it might be easier to find out what's going on. In the meantime, Rom is disabling downloading images in notices.


Subject: RE: [boinc_alpha] 7.2.28 BOINC Manager hang up

Date: Wed, 20 Nov 2013 15:32:04 -0500
From: romw@…
To: jacob_w_klein@…; r.haselgrove@…; elst93@…
CC: boinc_alpha@…

I'm putting together a 7.2 build that disables downloading image files.

 

This issue will be fixed in 7.4.

 


 

From: Jacob Klein [mailto:jacob_w_klein@msn.com]
Sent: Wednesday, November 20, 2013 3:28 PM
To: Richard Haselgrove; Rom Walton; Jord van der Elst
Cc: BOINC Alpha
Subject: RE: [boinc_alpha] 7.2.28 BOINC Manager hang up

 

I am able to reproduce this crash, sometimes, I believe.
I added theSkyNet pogs, and their "image notice" looked okay. So then I closed BOINC Manager (but left tasks running), then reopened BOINC, and...

It seems that 1 of the following 3 things happens:
- Sometimes it shows the notices without error (but won't show the image)
- Sometimes it says "Fetching notices; please wait...", and after exactly 30 seconds, BOINC Manager disappears/crashes
- Sometimes it'll partially load, with a message at the top that says "One or more items failed to load from the Internet.", with a "Retry Now" box, with the notices underneath showing all my notices except, for the pogs one, it shows a broken-image-graphics where the image should be.

For my recent crashes, here are the 7.2.28 crash signatures from stderrgui.txt (Note, there are 3 distinct signatures here):
Reason: Access Violation (0xc0000005) at address 0x00007FFE000E9CDF read attempt to address 0x00000000
Reason: Access Violation (0xc0000005) at address 0x00007FFE000E9CDF read attempt to address 0x00000000
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE09E9BB96 write attempt to address 0x00000024
Reason: Access Violation (0xc0000005) at address 0x00007FFE00140A12 read attempt to address 0x00000090

Helpful at all?

Change History (0)

Note: See TracTickets for help on using tickets.