Changes between Version 16 and Version 17 of TroubleshootClient
- Timestamp:
- Sep 23, 2010, 4:32:57 PM (15 years ago)
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TroubleshootClient
v16 v17 8 8 9 9 * Quit BOINC if it's running, and uninstall BOINC using '''Start/Control Panel/Add and remove programs'''. Install the new version again. 10 * If that fails, reinstall the version of BOINC you were previously running (you can get an older version from the [/ download_all.php download page]). Uninstall it, then install the new version.10 * If that fails, reinstall the version of BOINC you were previously running (you can get an older version from the [//download_all.php download page]). Uninstall it, then install the new version. 11 11 * If that fails, download the [http://support.microsoft.com/kb/290301 Windows Install Clean Up] utility from Microsoft and run it. The old BOINC version shows up as either BOINC.msi or as a corrupt icon .msi (it'll be the top option). Click on it to select, then click Remove and Exit. Reboot your computer. Install the new version. (Warning: leave all other .msi files as they are, otherwise you will have problems uninstalling other programs). 12 12 … … 91 91 If these tips don't solve your problem: 92 92 93 * [/ help.php Talk with a Help Volunteer]94 * Browse [/ links.php#info other BOINC-related web sites]95 * Check out the [/ dev/ BOINC message boards]93 * [//help.php Talk with a Help Volunteer] 94 * Browse [//links.php#info other BOINC-related web sites] 95 * Check out the [//dev/ BOINC message boards] 96 96 97 97 == Report a Bug == 98 98 99 If all else fails, you may need to [ReportBugs report a bug]. Bug reports are '''not''' for general troubleshooting. Please discuss the bug on the [/ dev/ BOINC message boards] and gather as much information as you can before submitting your report.99 If all else fails, you may need to [ReportBugs report a bug]. Bug reports are '''not''' for general troubleshooting. Please discuss the bug on the [//dev/ BOINC message boards] and gather as much information as you can before submitting your report.