Changes between Version 10 and Version 11 of TroubleshootClient
- Timestamp:
- Oct 17, 2007, 1:45:11 PM (17 years ago)
Legend:
- Unmodified
- Added
- Removed
- Modified
-
TroubleshootClient
v10 v11 3 3 = Troubleshooting BOINC = 4 4 5 == Problems installing BOINC == 5 == Problems installing BOINC == #installing 6 6 7 7 (Windows) In rare cases, installation may fail because of an existing installation of BOINC. If this happens: … … 11 11 * If that fails, download the [http://support.microsoft.com/kb/290301 Windows Install Clean Up] utility from Microsoft and run it. The old BOINC version shows up as either BOINC.msi or as a corrupt icon .msi (it'll be the top option). Click on it to select, then click Remove and Exit. Reboot your computer. Install the new version. (Warning: leave all other .msi files as they are, otherwise you will have problems uninstalling other programs). 12 12 13 == Problems attaching to a project == 13 == Problems attaching to a project == #attaching 14 14 15 15 If you try to attach to a project that's down, you'll get a '''Project temporarily unavailable''' error. Wait a while, then try again. … … 25 25 * (Windows) SETI@home: if it appears to attach OK, but the Messages tab has repeated '''shared memory error''' messages from the server: uninstall BOINC and delete the install directory (typically C:\Program Files\BOINC). Reinstall BOINC, but in a different directory (such as C:\Program Files\BOINC2). 26 26 27 == Problems while running BOINC (Windows) == 27 == Problems while running BOINC (Windows) == #running-windows 28 28 29 29 * If screensaver graphics aren't working, make sure you have the latest driver for your graphics adapter. … … 44 44 The 20000 is 20 seconds. Increase/decrease to your liking. To add this to the registry double-click the file. The UAC will come up, press continue, press Yes on the next window and OK on the one thereafter. You need to reboot to make the changes have effect. 45 45 46 === Workaround for AOL problem === 46 === Workaround for AOL problem === #aol-bug 47 47 On 20 December 2006 we investigated a problem with the following symptoms: 48 48 … … 66 66 '''Note:''' you must install to a new directory. It doesn't work to rename BOINC to BOINC2, then install. 67 67 68 == Problems while running BOINC (Linux) == 68 == Problems while running BOINC (Linux) == #running-linux 69 69 * If the web site buttons in the Manager don't work, make sure your $BROWSER environment variable is set. 70 70 * If BOINC produces as error message of the form … … 74 74 then you need to install a newer version of libc. 75 75 76 == Problems while running BOINC (all platforms) == 76 == Problems while running BOINC (all platforms) == #running-all 77 77 78 78 * If you get repeated 'bad checksum' or 'wrong size' errors on downloaded JPEG image files, check the 'Skip image file verification' checkbox in your [GlobalPrefs General Preferences]. Typically this means your ISP is using something called UMTS, which does extra compression of JPEG files. … … 83 83 }}} 84 84 then back up your BOINC directory and run chkdsk (Windows) or fsck (Unix) on the drive containing it. If files are irretrievably lost, create a new BOINC directory and reattach all projects. 85 85 86 ---- 86 87