Changes between Version 9 and Version 10 of TroubleshootClient

Timestamp:

Oct 17, 2007, 1:40:13 PM (17 years ago)

Author:

Didactylos

Comment:

Merged AolBug?

TroubleshootClient

@@ -35 +35 @@
   in your message log, you're probably running a program that is accessing files and keeping them locked for long periods. Try using Microsoft's [http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx FileMon] utility to discover what the offending program is, then configure it to not access files in the BOINC directory. Known problems: TSVNCache (part of TortoiseSVN).
     * (Vista) If BOINC applications fail each time you shut down your computer, copy the following text and paste it into the Notepad window, called !WaitToKill.reg:
-
 {{{
 Windows Registry Editor Version 5.00
@@ -44 +43 @@
 
   The 20000 is 20 seconds. Increase/decrease to your liking. To add this to the registry double-click the file. The UAC will come up, press continue, press Yes on the next window and OK on the one thereafter. You need to reboot to make the changes have effect.
+
+=== Workaround for AOL problem ===
+On 20 December 2006 we investigated a problem with the following symptoms:
+
+    * The BOINC client connects to some projects but scheduler requests return an error message saying
+{{{
+Project encountered internal error: shared memory
+}}}
+    * The BOINC client fails to attach to other projects, giving the error message:
+{{{
+The URL you supplied is not that of a BOINC-based project.
+}}}
+
+We believe that this problem only affects people connected to the Internet using AOL, and that it is caused by the AOL software.
+We were able to work around the problem as follows:
+    * Reinstall BOINC. When asked what directory to install in, select
+{{{
+C:\Program Files\BOINC2
+}}}
+      (or any name other than BOINC). 
+
+'''Note:''' you must install to a new directory. It doesn't work to rename BOINC to BOINC2, then install.
 
 == Problems while running BOINC (Linux) ==