Changes between Version 12 and Version 13 of TroubleshootClient/New
- Timestamp:
- Apr 8, 2008, 6:55:40 PM (17 years ago)
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TroubleshootClient/New
v12 v13 25 25 === Messages === 26 26 27 BOINC logs many messages informing you what is happening. If BOINC isn't running properly, there should be an error message shown in the message log.27 BOINC logs many messages informing you what is happening. If BOINC isn't running properly, there should be an error message shown in the [ManagerAdvanced#TheMessagestab message log]. 28 28 29 29 Use the [ErrorReference error reference] to diagnose and fix the problem based on the error message. … … 32 32 33 33 '''Check your account name and password and try again''':: 34 If your account name contains unusual characters, you may get this error even though you typed the name correctly. Rename your account to use ASCIIonly, then try again. Once you have attached successfully, you can reset the account name to the original value.34 If your account name contains unusual characters, you may get this error even though you typed the name correctly. Rename your account to use [WikiPedia:ASCII] only, then try again. Once you have attached successfully, you can reset the account name to the original value. 35 35 36 36 '''Project temporarily unavailable''':: … … 47 47 48 48 '''BOINC Manager crashed''':: 49 The BOINC Managermay crash with an error message, or it may simply vanish. If an error message is displayed, try to write it down.49 [wiki:Manager BOINC Manager] may crash with an error message, or it may simply vanish. If an error message is displayed, try to write it down. 50 50 51 51 '''The core client crashed''':: 52 Usually when the core clientcrashes, BOINC Manager will show a "not connected" error.52 Usually when the [CoreClient core client] crashes, BOINC Manager will show a "not connected" error. 53 53 54 54 == Further Help == 55 55 56 If you have a problem with a particular project, go to the 'Questions and Answers' area of the project's web site. You may find the solution to your problem. If not, post it there, and you'll get help from other users. If the problem persists, use the BOINC Manager to ' reset' that project. This will erase any jobs in progress and start from scratch.56 If you have a problem with a particular project, go to the 'Questions and Answers' area of the project's web site. You may find the solution to your problem. If not, post it there, and you'll get help from other users. If the problem persists, use the BOINC Manager to '[ManagerAdvanced#TheProjectstab reset]' that project. This will erase any tasks in progress and start from scratch. 57 57 58 58 If these troubleshooting steps don't solve your problem: